Many customers are very concerned and worried about the after-sales service of Sanlo Float Ball. This article systematically explains the comprehensive after-sales service of Sanlo Float Ball:
After receiving the product, customers should try to confirm as soon as possible whether the product quality, quantity, and other aspects are consistent with the order they placed. If any problems are found, please contact us as soon as possible to verify and confirm. A is really a quality issue with our Sanlo Float ball. We will unconditionally replace the product with a new one and send it to the customer (for regular inventory products). If it is a customized product and there are only a few, we hope the customer understands that we will resend them in the next order, because the raw materials for customized products are customized, and the quantity cannot be purchased or a production line opened. For customized floats, we usually calculate the quantity and resend them to the customer in the next order, or calculate the value of the product and subtract it from the customer's next order. In these cases, our customers need to provide photos or videos to explain to us that it is indeed a product issue on our supplier's side. We will actively cooperate and provide solutions to customers within 2-3 days to help reduce losses and emotional value.
Sanlo Float Ball will sincerely solve after-sales problems for every customer, allowing every customer to experience the sincerity of Sanlo Float Ball
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